No one seems to have paid much attention to Dave Hartnett's long awaited retirement from HMRC. He left on 31 July, but nor before posting this final message on the HMRC intranet:
Today is my last day before I retire after more than 36 years in the Inland Revenue and HMRC, with over 12 years leading tax and two spells leading the whole Department. It feels rather strange to be writing my last-ever message to you all given the hundreds I have penned in my different guises over the years!I am immensely proud to have been a leader in HMRC and the Inland Revenue, and to have worked alongside so many talented people. Many colleagues have been asking me what I will remember most, and the answer is you — all the people I have been lucky enough to work with over the years — and our customers. I think it would be fair to say that both have caused me the odd difficulty along the way, but have also supplied the greatest moments of pride and humour. Thank you all.I am really very proud of what we have achieved together, particularly by making the world a smaller place for those looking to hide money in offshore tax havens, targeting avoidance, reforming the tax system in the UK, providing tax leadership internationally and improving our own skills and professionalism, most recently through HMRC's Tax Academy. I am delighted to have been HMRC's race champion and having worked with so many talented BAME colleagues.There have been times of difficulty for all of us in HMRC, and I'm sure there will be more challenges in the future, but what it comes down to is this — HMRC has great people doing great work for the good of the UK. That is starting to be recognised externally, and you can all take credit for that. We have the skills and the capability to be a world-leader in tax, and I look forward to seeing HMRC go from strength to strength, building on the solid foundations already in place.Finally, I hope you all enjoy your careers with the Department as much as I have.Best wishes,Dave HartnettPermanent Secretary for Tax
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So closes a dark chapter in the history of the leadership of the UK’s taxing capability. Its not totally clear which is greater; Hartnett’s capacity for self delusion or mendacity. I’d go with the latter and PWC should suit him just fine. Goldman Sachs or Vodafone would look too obvious.
Sadly the next chapter of the captured bureaucracy of HMRC may be even darker.
‘Sadly the next chapter of the captured bureaucracy of HMRC may be even darker.’
I agree entirely, Phil. It wil take direct action from government – which certainly won’t happen under the current one, and probably never under Labour either – to return HMRC to an organisation that works in the interest of the citizens, rather than the wealthy elite, of this country.
I try and avoid using bad language in public but over the last few years have found that I have had to use one word which years ago I would never have dreamed of using, or perhaps more accurately would never have needed to use because people never said things like this.
Hartnett, your leaving message is “bollocks”.
With apologies to your readers, Richard.
You’re more than forgiven Stuart
I suspect you thought worse
On the other hand up in Cumbria I know you’re mildly spoken people….so I might malign you
He imagines taxpayers are “customers”: A customer is someone who can decide not to use the service, or to take his business elsewhere: I think that explains a lot…..
When the term “customer” began to be used I used to object: and I was told that my objection was “political”. Apparently that is a one-way street, however: because using it is not “political”
Funny old world
So true
There is not a person on earth who wants HMRC to think if them as a customer – me included
I am a taxpayer
Hartnettvreveals in a world his failed management mentality