Amazon: music distributor claims he never dealt with Luxembourg, but he did with the UK, France and Germany

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I have been told the following this morning by a music distributor:

I do £millions of sales to amazon, all buying & marketing negotiated and run through Slough, never heard anything from Luxemburg. The retail / buying management chain went Slough > Seattle to my certain knowledge.

Accounts dept in Slough or offshore in India. Incidentally, I also sold to via their Munich office and via Paris.

Meanwhile, in contrast, iTunes ‘buyer’ was indeed based in Lux.

What I have also learned is that he told HMRC this in detail in 2010.

HMRC have questions to answer in that case. Why didn't they act if they had this evidence?